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Literature

Market Research  

Market Research in Practice. A Guide to the Basics

Paul Hague, Nick Hague, Carol-Ann Morgan

Date of publication: 2004
Publisher: Kogan Page
ISBN: 0749441801

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Books and literature

Quality Management

Customer Satisfaction Measurement for ISO 9000: 2000

Nigel Hill, Bill Self, Greg Rochie

Erscheinungsdatum: 2002, Verlag: Butterworth-Heinemann, ISBN: 0750655135

Market Research

Market Research in Practice. A Guide to the Basics

Paul Hague, Nick Hague, Carol-Ann Morgan

Erscheinungsdatum: 2004, Verlag: Kogan Page, ISBN: 0749441801

360 Degree Feedback

The Art and Science of 360 Degree Feedback

Richard Lepsinger

Erscheinungsdatum: 1997, Verlag: Pfeiffer & Company, ISBN: 078790855X

  Further book recommendations