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Literature
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Books and literatureCustomer Satisfaction Measurement for ISO 9000: 2000Nigel Hill, Bill Self, Greg RochieErscheinungsdatum: 2002, Verlag: Butterworth-Heinemann, ISBN: 0750655135 Psychology and the Internet. Intrapersonal, Interpersonal, and Transpersonal ImplicationsJayne GackenbachErscheinungsdatum: 1998, Verlag: Academic Press, ISBN: 0122719506 The Art and Science of 360 Degree FeedbackRichard LepsingerErscheinungsdatum: 1997, Verlag: Pfeiffer & Company, ISBN: 078790855X |
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