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Literature

Data Analysis  

Data Construction and Data Analysis for Survey Research

Raymond A. Kent

Date of publication: 2001
Publisher: Palgrave MacMillan
ISBN: 0333763068

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Books and literature

Internet Research Methods

Internet Research Methods: A Practical Guide for the Social and Behavioural Sciences

Claire Hewson, Peter Yule, Dianna Laurent

Erscheinungsdatum: 2002, Verlag: Sage Publications Ltd, ISBN: 0761959203

Measuring Customer Satisfaction

Measuring and Managing Customer Satisfaction

Sheila Kessler

Erscheinungsdatum: 1997, Verlag: ASQC/Quality Press, ISBN: 0873893646

Market Research

Market Research in Practice. A Guide to the Basics

Paul Hague, Nick Hague, Carol-Ann Morgan

Erscheinungsdatum: 2004, Verlag: Kogan Page, ISBN: 0749441801

  Further book recommendations