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Measuring Customer SatisfactionBob E. HayesErscheinungsdatum: 1998, Verlag: McGraw-Hill Education, ISBN: 087389362X Psychology and the Internet. Intrapersonal, Interpersonal, and Transpersonal ImplicationsJayne GackenbachErscheinungsdatum: 1998, Verlag: Academic Press, ISBN: 0122719506 Market Research in the Internet AgeRob Monster, Raymond PettitErscheinungsdatum: 2003, Verlag: John Wiley & Sons (Asia) Pte Ltd, ISBN: 0470820640 |
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