Service

Creating Your Online Questionnaire

Based on your chosen questions and answering options, 2ask creates for you a customized online questionnaire, using your own media, including pictures, and externally streamed video files if desired. The 2ask team then uses its experience to take full advantage of the numerous configuration options of 2ask platform, and creates for you an ideal questionnaire design. Special attention is paid to user-friendliness, as well as creating the best possible evaluation basis for your survey.

If desired, the layout of your questionnaire can be adjusted to fit your corporate design.

Performing a Pre-test

A pre-test is always recommended if your questionnaire has not yet been tested in practice or if changes to the questionnaire have been made. A pre-test is a test run of a survey with limited participants, in which both the questionnaire itself, and the dispatch of the invitation e-mails are tested under real conditions. Afterwards, change requests can be performed for you by the 2ask team.

Conducting Your Survey

In this step, the 2ask team will start the your survey according to your specifications. This step includes importing your e-mail lists, entering your e-mail text, and sending the invitation and reminder e-mails to your survey participants. If desired, the participants can be addressed personally. With multi-lingual surveys, each participant will receive an e-mail in their own language.

Creating the Result Report

The 2ask result report includes a graphical and tabular analysis of all closed questions in your questionnaire using automatically generated graphs and tables.

In the result report area, you can choose from numerous display and design options (e.g. display of percentages and / or absolute values, indication of various statistical parameters, various chart options, etc.).

You will receive your result report in Microsoft Excel and / or PDF file format, ready for printing. In the event that you need to analyse your survey results filtered by criteria collected within the questionnaire, the according focus reports can be generated as an additional service.

For this purpose, the content of the analysis as well as formal requirements must be discussed with a 2ask evaluation expert and compiled in an individual offer. If desired, 2ask can provide appropriate analysis templates.