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Books and literaturePsychology on the Web: A Student GuideS. D. SteinErscheinungsdatum: 2002, Verlag: Prentice Hall, ISBN: 0130605735 Measuring Customer Satisfaction: Hot Buttons and Other Measurement IssuesJames H. MyersErscheinungsdatum: 2000, Verlag: South-Western Educational Publishing, ISBN: 0877572763 360 FeedbackPeter WardErscheinungsdatum: 1997, Verlag: Chartered Institute of Personnel & Development, ISBN: 0852927053 |
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