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Books and literatureThe Market Research Toolbox. A Concise Guide for BeginnersEdward F. McQuarrieErscheinungsdatum: 2005, Verlag: Sage Publications, ISBN: 1412913195 Psychology on the Web: A Student GuideS. D. SteinErscheinungsdatum: 2002, Verlag: Prentice Hall, ISBN: 0130605735 Measuring and Managing Customer SatisfactionSheila KesslerErscheinungsdatum: 1997, Verlag: ASQC/Quality Press, ISBN: 0873893646 |
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