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ProductsInformationCustomer feedback"Congratulations on you software. It was immediately clear to me how to use it and I was very satisfied with the customer service."Heinrich Klug T.D.M. Telefon-Direkt-Marketing GmbH Further customer feedback |
Literature
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Books and literatureMeasuring and Managing Customer SatisfactionSheila KesslerErscheinungsdatum: 1997, Verlag: ASQC/Quality Press, ISBN: 0873893646 360 FeedbackPeter WardErscheinungsdatum: 1997, Verlag: Chartered Institute of Personnel & Development, ISBN: 0852927053 Customer Satisfaction Toolkit for Iso 9001:2000Sheila KesslerErscheinungsdatum: 2002, Verlag: Amer Society for Quality, ISBN: 0873895592 |
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