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ProductsInformationCustomer feedback"We now have completed our first surveys and are very satisfied with your tool. It perfectly meets our demands and we are convinced that we have bought the right product. Furthermore we would like to thank you very much for the support and the help in solving various problems. We are looking forward further successful cooperation."Sandra Krucker Quality& Processes Helvetia Patria Versicherung Further customer feedback |
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Customer Satisfaction Toolkit for Iso 9001:2000Sheila KesslerErscheinungsdatum: 2002, Verlag: Amer Society for Quality, ISBN: 0873895592 Customer Satisfaction Measurement for ISO 9000: 2000Nigel Hill, Bill Self, Greg RochieErscheinungsdatum: 2002, Verlag: Butterworth-Heinemann, ISBN: 0750655135 Asking QuestionsNorman M. Bradburn, Seymour Sudman, Brian WansinkErscheinungsdatum: 2004, Verlag: Jossey-Bass, ISBN: 0787970883 |
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