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The Art and Science of 360 Degree FeedbackRichard LepsingerErscheinungsdatum: 1997, Verlag: Pfeiffer & Company, ISBN: 078790855X The Internet and SocietyJames SlevinErscheinungsdatum: 2000, Verlag: Polity Press, ISBN: 0745620876 Measuring Customer SatisfactionBob E. HayesErscheinungsdatum: 1998, Verlag: McGraw-Hill Education, ISBN: 087389362X |
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