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ProductsInformationCustomer feedback"We now have completed our first surveys and are very satisfied with your tool. It perfectly meets our demands and we are convinced that we have bought the right product. Furthermore we would like to thank you very much for the support and the help in solving various problems. We are looking forward further successful cooperation."Sandra Krucker Quality& Processes Helvetia Patria Versicherung Further customer feedback |
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Books and literatureCustomer Satisfaction Measurement for ISO 9001- 2001: A Practitioner's Guide for Process Improvement & CertificationTerry G. VavraErscheinungsdatum: 2001, Verlag: ASQ Quality Press, ISBN: 0873895002 Doing Data Analysis with SPSS: Version 14Robert H. Carver, Jane Gradwohl NashErscheinungsdatum: 2005, Verlag: Thompson Brooks/Cole, ISBN: 049510793X Internet Society: The Internet in Everyday LifeMaria BakardjievaErscheinungsdatum: 2005, Verlag: Sage Publications, ISBN: 0761943390 |
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