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ProductsInformationCustomer feedback"We now have completed our first surveys and are very satisfied with your tool. It perfectly meets our demands and we are convinced that we have bought the right product. Furthermore we would like to thank you very much for the support and the help in solving various problems. We are looking forward further successful cooperation."Sandra Krucker Quality& Processes Helvetia Patria Versicherung Further customer feedback |
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Measuring and Managing Customer SatisfactionSheila KesslerErscheinungsdatum: 1997, Verlag: ASQC/Quality Press, ISBN: 0873893646 The Art and Science of 360 Degree FeedbackRichard LepsingerErscheinungsdatum: 1997, Verlag: Pfeiffer & Company, ISBN: 078790855X The Survey Research HandbookPamela L. Alreck, Robert B. SettleErscheinungsdatum: 2003, Verlag: Irwin Professional Pub, ISBN: 0072945486 |
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