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Literatureonline survey with 2ask.net
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Books and literatureHow to Conduct Your Own SurveyPriscilla Salant, Don A. DillmanErscheinungsdatum: 1994, Verlag: John Wiley & Sons, ISBN: 0471012734 Handbook of Customer Satisfaction and Loyalty MeasurementNigel Hill, Jim AlexanderErscheinungsdatum: 2000, Verlag: Gower Publishing Limited, ISBN: 0566081946 360 FeedbackPeter WardErscheinungsdatum: 1997, Verlag: Chartered Institute of Personnel & Development, ISBN: 0852927053 |
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