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Books and literature
In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys. Allgemein Online-ResearchMartin Welker, Andreas Werner, Joachim ScholzDate of publication: 2005, Publisher: Dpunkt Verlag, ISBN: 3898643085 
 Computervermittelte Kommunikation in OrganisationenMargarete Boos, Kai J. Jonas, Kai SassenbergDate of publication: 2000, Publisher: Hogrefe-Verlag, ISBN: 3801712699
 Conducting Research Surveys via E-mail and the WebMatthias Schonlau, Ronald D. Fricker, Jr., Marc N. ElliotDate of publication: 2002, Publisher: RAND Corporation, ISBN: 0833031104
 Das World Wide Web als BefragungsinstrumentAxel TheobaldDate of publication: 2000, Publisher: Deutscher Universitäts-Verlag, ISBN: 3824472961
 Fragebogenuntersuchungen im InternetBernad BatinicDate of publication: 2001, Publisher: Shaker Verlag, ISBN: 3826590503
 Introduction to Behavioral Research on the InternetMichael H. BirnbaumDate of publication: 2000, Publisher: Prentice Hall College Div, ISBN: 0130853623
 Machen wir doch einen FragebogenSabine Kirchhoff, Sonja Kuhnt, Peter Lipp, Siegfried SchlawinDate of publication: 2000, Publisher: Leske + Budrich, ISBN: 3810028266
 NonResponse bei Web-BefragungenMichael BosnjakDate of publication: 2002, Publisher: Shaker-Verlag, ISBN: 3-8322-0818-6
 Online- Research - Methoden, Anwendungen und ErgebnisseBernad Batinic, Andreas Werner, Lorenz Gräf, Wolfgang BandillaDate of publication: 1999, Publisher: Hogrefe-Verlag, ISBN: 380171201X
 Website-Evaluation - Zur Zielgruppenspezifischen NutzungsanalyseDennis MocigembaDate of publication: 2001, Publisher: Diplomica, ISBN: 3832446729
 Nutzungsmessung im InternetMartin FischDate of publication: 2004, Publisher: Fischer (Reinhard), ISBN: 3889273602
  How to Conduct Your Own SurveyPriscilla Salant, Don A. DillmanDate of publication: 1994, Publisher: John Wiley & Sons, ISBN: 0471012734
 The Survey Research HandbookPamela L. Alreck, Robert B. SettleDate of publication: 2003, Publisher: Irwin Professional Pub, ISBN: 0072945486
 Mail and Internet Surveys: The Tailored Design MethodDon A. DillmanDate of publication: 1999, Publisher: John Wiley & Sons, ISBN: 0471323543
 Asking QuestionsNorman M. Bradburn, Seymour Sudman, Brian WansinkDate of publication: 2004, Publisher: Jossey-Bass, ISBN: 0787970883
 Survey Research and the World Wide WebDale NesbaryDate of publication: 1999, Publisher: Allyn & Bacon, ISBN: 0205289940
 Survey Research MethodsFloyd J., Jr. FowlerDate of publication: 2001, Publisher: Sage Publications Ltd, ISBN: 0761921915
 Designing and Conducting Survey Research. A Comprehensive GuideLouis M. Rea, Richard A. ParkerDate of publication: 2005, Publisher: Jossey-Bass, ISBN: 078797546X
 Designing Surveys That Work!: A Step-By-Step GuideSusan J. ThomasDate of publication: 1999, Publisher: Sage Publications Inc, ISBN: 0803968523
 Internet Communication and Qualitative Research. A Handbook for Researching Online.Chris Mann, Fiona StewartDate of publication: 2000, Publisher: Sage Publications Ltd, ISBN: 0761966277
 Computer-Based Testing and the internetDave Bartram, Ron HambletonDate of publication: 2006, Publisher: John Wiley & Sons Inc, ISBN: 0470861924
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