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Books and literature

In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys.

General

Questionnaire Design

Questionnaire Design

Ian Brace

Date of publication: 2004, Publisher: Kogan Page, ISBN: 074944181X

Survey

How to Conduct Your Own Survey

Priscilla Salant, Don A. Dillman

Date of publication: 1994, Publisher: John Wiley & Sons, ISBN: 0471012734

Survey research

The Survey Research Handbook

Pamela L. Alreck, Robert B. Settle

Date of publication: 2003, Publisher: Irwin Professional Pub, ISBN: 0072945486

Mail and Internet Surveys

Mail and Internet Surveys: The Tailored Design Method

Don A. Dillman

Date of publication: 1999, Publisher: John Wiley & Sons, ISBN: 0471323543

Asking Questions

Asking Questions

Norman M. Bradburn, Seymour Sudman, Brian Wansink

Date of publication: 2004, Publisher: Jossey-Bass, ISBN: 0787970883

online survey research

Survey Research and the World Wide Web

Dale Nesbary

Date of publication: 1999, Publisher: Allyn & Bacon, ISBN: 0205289940

Survey Research Methods

Survey Research Methods

Floyd J., Jr. Fowler

Date of publication: 2001, Publisher: Sage Publications Ltd, ISBN: 0761921915

Survey Research

Designing and Conducting Survey Research. A Comprehensive Guide

Louis M. Rea, Richard A. Parker

Date of publication: 2005, Publisher: Jossey-Bass, ISBN: 078797546X

Designing Surveys

Designing Surveys That Work!: A Step-By-Step Guide

Susan J. Thomas

Date of publication: 1999, Publisher: Sage Publications Inc, ISBN: 0803968523

Research Surveys

Conducting Research Surveys via E-mail and the Web

Matthias Schonlau, Ronald D. Fricker, Jr., Marc N. Elliot

Date of publication: 2002, Publisher: RAND Corporation, ISBN: 0833031104

Internet qualitative research

Internet Communication and Qualitative Research. A Handbook for Researching Online.

Chris Mann, Fiona Stewart

Date of publication: 2000, Publisher: Sage Publications Ltd, ISBN: 0761966277

Computer-Based Testing

Computer-Based Testing and the internet

Dave Bartram, Ron Hambleton

Date of publication: 2006, Publisher: John Wiley & Sons Inc, ISBN: 0470861924

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