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ProductsInformationCustomer feedback"Creating the survey is very convenient and there are many possibilities for doing so. There are extensive ways to evaluate it and the customer service is very helpful! Keep it up!"Stephan Rögele Further customer feedback |
Books and literature
In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys. 360 degree feedbackThe Art and Science of 360 Degree FeedbackRichard LepsingerDate of publication: 1997, Publisher: Pfeiffer & Company, ISBN: 078790855X
360 Degree Feedback: A Management ToolPeter WardDate of publication: 2005, Publisher: Jaico Publishing House, ISBN: 8172247672
360 FeedbackPeter WardDate of publication: 1997, Publisher: Chartered Institute of Personnel & Development, ISBN: 0852927053
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