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Customer feedback

"Creating the survey is very convenient and there are many possibilities for doing so. There are extensive ways to evaluate it and the customer service is very helpful! Keep it up!"
Stephan Rögele Further customer feedback

Books and literature

In the following you will find selected book and literature recommmendations on the topics
Online surveys in general, Online market research, Employee surveys / Employee satisfaction, 360 degree assessment / Analysis, Customer survey / Customer satisfaction, Quality management surveys, psychological and sociological surveys.

360 degree feedback

360 Degree Feedback

The Art and Science of 360 Degree Feedback

Richard Lepsinger

Date of publication: 1997, Publisher: Pfeiffer & Company, ISBN: 078790855X

360 Degree Feedback

360 Degree Feedback: A Management Tool

Peter Ward

Date of publication: 2005, Publisher: Jaico Publishing House, ISBN: 8172247672

360 Feedback

360 Feedback

Peter Ward

Date of publication: 1997, Publisher: Chartered Institute of Personnel & Development, ISBN: 0852927053